Support

Here are VertexHost our goal is not just to provide you with quality service and quality support but to make it as easy as possible for you to contact us.

We provide a few simple ways, so whether you are contacting us from your browser, email, or a friends computer it will always be quick and easy.

1.) Check out our knowledge-base at: http://www.vertexhost.com/kbase/ Most of your questions are answered right there.

2.) You can email us at support@vertexhost.com 24x7x365. We’ll always respond!

3.) Click the LiveChat link at the top to chat real time with one of our knowledgeable support techs.

4.) Log into https://pilot.vertexhost.com. Pilot is our management interface that allows you to view and manage everything from invoices to support history, and for our dedicated customers you can even view your bandwidth and more there.

5.) Simply fill out the form below to open a support ticket.

Your Name (required)

Your Email (required)

Subject

Your Message

Your domain name or primary server IP

Please include any additional info you think we may need for troubleshooting, such as cPanel or email usernames or passwords.

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heartWhat our clients say?

They helped us more in the first two weeks then we received with our old hosting company the entire year + that we were there."- Chris, UpIt1.com
VertexHost has awesome staff . I've been with them 6 or 7 years & well theres no one like them.- Jose
Talk about personalized service! Man! It's like having your Mom take care of you! LOL.- Jen
Billy and crew transfered a complex hosting deal to Vertex rather seamless. My members were very happy, and when they are happy I am happy. - James - Knifeforums.com