VertexHost respects each individual’s right to personal privacy. We will collect and use information through our Web site only in the ways disclosed in this statement. This statement applies solely to information collected at VertexHost’s Web site.
Part I. Information Collection
VertexHost collects information through our Web site at several points. We collect the following information about customers: Name, address, email address, phone number, and billing information.
We collect this information through our client billing and registration system. The information is collected voluntarily. To receive our products and services, personal information is mandatory to verify identity and to stop fraudulent purchases. Other information we request is optional.
We do employ cookies. A cookie is a small text file that our Web server places on a user’s computer hard drive to be a unique identifier. Cookies enable VertexHost to track usage patterns and deliver customized content to users. Our cookies do have an expiration date. Our cookies do not collect personally identifiable information.
Part II. Information Usage
The information collected by VertexHost will be used for billing verification and internal purposes only. Users who provide information will receive the services they signed up for and may also be contacted via the specified means to handle problems which may arise.
Registered users will receive additional announcements from us about products, services, special deals, or a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications.
The information we collect will not be used to create customer profiles based on browsing or purchasing history.
We will not share information with third parties except to verify a credit card charge if necessary.
We offer links to other Web sites. Please note: When you click on links to other Web sites, we encourage you to read their privacy policies. Their standards may differ from ours.
Our Web site offers message boards for support purposes. Please be advised that information posted in these venues becomes public knowledge.
Part III. Access to Information
Users may access their own personal information and contact us about inaccuracies they may find. Users at any time may log into the customer portal to access their information and make any required changes.
Part IV. Problem Resolution
If problems arise, users may contact VertexHost by Contacting Support . We are committed to resolving disputes as quickly as possible.
Part V. Data Storage and Security
VertexHost protects user information with the following security measures: SSL encryption and a password protected and secure database.